![]() If there are problems with Lorex's products outside of those hours, customers will have to wait. No round-the-clock customer support: Lorex's technical support hours are Monday through Saturday, 10 a.m.Multiple apps: Depending on which products you choose, it's possible to have to download as many as two to three apps on your phone for full home security functionality.No professional monitoring: Unlike most competitors, Lorex doesn't give its customers the option of signing up for a professional monitoring subscription.Compatible with smart home devices: Lorex cameras are compatible with Amazon Alexa, Google Assistant, Apple TV, and Chromecast, meaning you can use voice commands and easily view the camera footage on your smart TV.DIY installation: Lorex cameras are intended for easy DIY installation, so customers don't have to pay a professional.No monthly fees: Unlike many security companies, Lorex doesn't require any monthly subscription fees or contracts.That being said, its cameras are all fully compatible with Amazon Alexa and Google Assistant, meaning users can integrate them with their existing smart homes. While this will be a plus for many customers, it might be less preferable for people who want to pay for professional monitoring. Lorex doesn't require any long-term contracts or monthly subscription fees - it's solely DIY monitoring. ![]() Lorex specializes in offering high-quality security cameras to keep your home safe. If you see inaccuracies in our content, please report the mistake via this form. If we have made an error or published misleading information, we will correct or clarify the article. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. ZDNET's editorial team writes on behalf of you, our reader. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers. Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. ZDNET's recommendations are based on many hours of testing, research, and comparison shopping.
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